Good Manners are good business. To be successful in business, you have to be confident in your knowledge of the rules.

We live in informal times, and many of us never got around to learning the finer points (or even the obvious ones) of etiquette. But as you climb the corporate ladder you’ll discover that being poised and confident in the business world requires a working knowledge of traditional etiquette, as well as the new rules for our ever-changing workplace. June Hine Moore has assembled a unique and indispensable collection of specific instruction on such topics as:

• DINING MANNERS • TELECOMMUNICATION ETIQUETTE, INCLUDING EMAIL SYMBOLS • PROTOCOL FOR DOING BUSINESS WITH FOREIGN NATIONALS • CORPORATE GIFT-GIVING • WORKING WITH A CATERER • MAKING PERSON TO PERSON INTRODUCTIONS • DIPLOMACY WITH THE DISABLED • BUSINESS/CASUAL ATTIRE • SPECIAL CONSIDERATIONS REGARDING MEN AND WOMEN WORKING TOGETHER

The Etiquette Advantage gives business men and women the critical etiquette edge they need to succeed with style.

“The way you treat people in the workplace is just as important as the products you sell or the talents you offer. With Etiquette Advantage, June Hines Moore helps anyone learn how to act—and not to act—in the business world.” THE HONORABLE MIKE HUCKABEE

Governor of Arkansas

“A solid understanding of business etiquette is one of the most valuable skills a professional can have. I highly recommend this book for anyone seeking to enhance their knowledge and skills in this area.”

JOE T. FORD, Chairman and Chief Executive Officer

ALLTEL Corporation, a Fortune 500 company